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Polar Help Desk is a Web based help desk that helps you organize support department. With e-mail integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Incorporate proven Incident Management process based on ITIL and best practices procedures. E-mail integration and automation from multiple mailboxes via POP/IMAP. Easy management unlimited number of customer, accounts, teams, incidents, e-mail mailboxes. Service Level Management. Use best practices from ITIL. E-mail Notifications management and customization. Powerful and completely customizable User Roles and Permissions. Custom Languages and customization any labels. Active Directory integration. API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols. Build your own new reports using client and server side Java Script.