HelpDesk

Posted by download in Other, Software on 12-09-2010

Application details

Jitbit Help-Desk is a web based help desk software (also called “support ticket tracking software”), designed to deliver outstanding customer support. Based on ASP.NET, easy to install, simple to use and accessible from anywhere as a web application.

Jitbit HelpDesk tracks and handles your customers’ tickets and saves your technicians’ time.

HelpDesk v 5.1.5
released 9/5/2010

* Incoming email HTML-parser improvements
* Correct “ticket hours spent” validation for non-US cultures
* The “today/tomorrow/yesterday” splitter now works with server time offset correctly
* Recent updates area added to the homepage
* A Default “new ticket” message is not added to a ticket when it’s created
* Fixed a small error when clicking “take” button

 

 

 

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